Product update · September 2025
Tidier invoices and visitor invitations that reach the guest
September polishes the new invoice screen, so sales teams can arrange lines exactly as the customer expects. WhatsApp visitor invitations now reach the visitor directly, and appointment booking becomes more dependable.
Highlights
The big changes in September 2025
Drag-and-drop invoice lines
Reorder items on a sales invoice by dragging them into place.
Invitations sent to the visitor
WhatsApp invitations now text the visitor their code and a link to their digital invitation.
Dependable appointment availability
Free slots now show correctly when no specific staff member is chosen.
Sales invoices: drag-and-drop lines and a calmer screen
The redesigned invoice screen gets more practical for daily use.
Reorder lines by drag and drop
Items on a sales invoice can now be dragged into a new order, and the order is saved. Invoices read the way your customer expects, without deleting and re-adding lines.
Fewer pop-ups, clearer actions
Unnecessary alert boxes have been removed and the edit and remove buttons on each line have been fixed, so editing an invoice is quicker and less distracting. The screen has also been upgraded for smoother performance.
WhatsApp chatbot: invitations that reach the visitor
Residents in gated communities can invite guests on WhatsApp with less back and forth.
Visitor mobile and SMS with invitation link
When a resident invites a visitor on WhatsApp, the chatbot now asks for the visitor's mobile number and sends the visitor an SMS with the destination, date, invitation code and a link to their digital invitation page.
Smarter duplicate checks
The duplicate car plate check now ignores deleted invitations, so a resident can re-invite the same car after cancelling an earlier invitation.
Appointments: more reliable availability
Booking works as expected for customers and front desk staff.
Availability across all staff
When a booking does not specify a staff member, FlairSuite now checks availability across all staff instead of showing no free slots.
Settings and custom fields respected
The appointment hour division setting is applied correctly and custom service options chosen during booking show with their proper names.
FAQ
September 2025 update: questions answered
Can I change the order of lines on a FlairSuite invoice?
Yes. Drag any line on the sales invoice to a new position and the new order is saved.
Do visitors invited through WhatsApp receive their code?
Yes. The visitor receives an SMS with the destination, visit date, invitation code and a link to a digital invitation page.
See these updates in your own FlairSuite
Already a customer? Your team can start using these features today, and we are happy to train them. New to FlairSuite? Book a free demo.