The Ministry uses FlairSuite ERP for its industrial and accounting system. Script Solutions also delivered the Ministry's eFada eCommerce Seal system, including eKey and Sijilat integrations.
Proven in a demanding public-sector environment
Services & public sector · Bahrain
ERP for service organisations and the public sector
When your product is a service, control lives in contracts, approvals, people and response times. FlairSuite brings those together with finance and a full audit trail.
- Contracts and recurring invoicing
- Tickets, SLAs and a customer portal
- Approvals and audit logs throughout
Contract CT-311 renewedInvoices scheduled monthly
ActiveTicket #2210Resolved within SLA
ClosedPayment voucher2 of 3 approvals
ApprovalWhat you get
Built for services & public sector
Contracts & billing
- Quotes and contracts
- Invoices generated from contracts
- Batch invoicing
- Automatic e-invoice sending
Service delivery
- Tickets and SLA tracking
- Appointments
- Customer portal
- WhatsApp inbox and AI assistant
Governance
- Approval workflows
- Roles by department and entity
- Audit logs
- Separate test and production environments
People & finance
- HR, payroll and attendance
- General ledger and budgets by cost centre
- Purchasing with approvals
- Management reporting
Purchasing
A request, not an email chain
Anyone can raise a purchase request with the details, quotes and budget attached.
Approvals
Approved in minutes, from any phone
Each approver gets a notification in the free app and signs off with one tap. Every step is recorded.
Receive & pay
Received, matched, paid
Deliveries update stock, and supplier invoices are matched to the order before anyone pays.
AK
AliRequesterHS
HudaDepartment headFN
FinanceBudget checkGM
General managerFinal approvalPO-3308
BHD 2,480.000
BHD 2,480.000
Goods received · 40 of 40
Stock updated in the main warehouse
Stock updated in the main warehouse
Supplier invoice matched
Order · receipt · invoice agree
Order · receipt · invoice agree
Request: 40 office chairs for the new branch
Customer story
Ministry of Industry and Commerce
Key modules
The modules behind it
CRM & Sales
Capture leads from WhatsApp and your team, turn them into quotes, contracts and orders, and support customers after the sale.
CRM softwareFinance & Accounting
FlairSuite Finance keeps your general ledger, VAT, banking, receivables and payables on the same records your sales, HR and property teams already use, so month-end becomes a review, not a rebuild.
Accounting softwareHR & Payroll
From biometric attendance to the payroll run to the salary certificate, FlairSuite HR keeps every employee record, request and payment in one place, and gives staff a self-service app of their own.
HR & payroll softwareSee FlairSuite with your own processes
Book a free, no-obligation demo. We will walk through the modules you need and answer your questions, in English or Arabic.