FlairSuite video tutorial
Create your contact categories
Create the contact categories that your email campaigns use to choose who receives them.
Transcript
Select a time to play the video from that moment.
Welcome to FlairSuite. This is the first step towards sending your first email campaign. A campaign chooses who receives it by contact category, so we start by creating those categories.
First, sign in with your username and password.
Go to System, Apps Settings, then CRM, and open Categories. On a new company, this list is empty.
Click Add Category, type a name, and click Save. Our first group is for the people who signed up for your newsletter.
Let's add a second one the same way, for your VIP customers. Each category is a group of contacts you can email on its own.
Both categories now appear in the list. Later, when you build a campaign, you simply pick one of these groups, and only its contacts receive the email.
Your categories are ready, but they are still empty. Next, we put people in them. The next video is: Add the contacts you will email.
Keep learning
More crm, customers and support videos
Length 1:30Add your client
Save your client as a contact, so the booking screen can pick them for an appointment.
Length 2:59Send your first SMS campaign
Pick your contacts by category, write a short text and schedule your first SMS campaign.
Length 2:23Write a WhatsApp message template
Write your WhatsApp offer as a template and save it, ready to send to Meta for approval.
Length 1:39Add your first lead
Record a new sales lead with its contact, source, deal value and next follow-up, and find it in your leads list.
Length 2:08Log a call and plan the next follow-up
Record a call with a lead, schedule the next follow-up and find it in your daily follow-up list.
Length 1:58Fit your sales pipeline to your business
Check the pipeline stages, lead sources and lost reasons, and add a stage and a source of your own.
Ready to run this in your company?
FlairSuite brings accounting, VAT, HR and payroll, inventory, POS and CRM into one ERP. Book a free demo with our local team.