FlairSuite video tutorial

Create your contact categories

1 minuteUpdated CRM, customers and support

Create the contact categories that your email campaigns use to choose who receives them.

Transcript

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  1. Welcome to FlairSuite. This is the first step towards sending your first email campaign. A campaign chooses who receives it by contact category, so we start by creating those categories.

  2. First, sign in with your username and password.

  3. Go to System, Apps Settings, then CRM, and open Categories. On a new company, this list is empty.

  4. Click Add Category, type a name, and click Save. Our first group is for the people who signed up for your newsletter.

  5. Let's add a second one the same way, for your VIP customers. Each category is a group of contacts you can email on its own.

  6. Both categories now appear in the list. Later, when you build a campaign, you simply pick one of these groups, and only its contacts receive the email.

  7. Your categories are ready, but they are still empty. Next, we put people in them. The next video is: Add the contacts you will email.

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